Care Instructions

Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.

CAUTION: Be wary of washing and drying on a high setting, especially when the garment is 100% cotton. High-temperature washes can fade and crack the print, and a high-temperature dryer settings can shrink the garment, as well as damage the print.

Process

Each item is printed to order. Because of this nature, we do not accept any exchanges or returns unless there is a mistake or damage.

Why do we print to order? This allows us to bring a variety of product sizes and color options to our customers. We don’t have to order items in bulk and in return, we get to be more creative and bring a better product to you.

Shipping

Shipping time is usually in between 2-10 business days. We take pride in getting our products to you as quickly as possible. Shipping costs and times vary on the product and quantity of order.

We offer three forms of shipping. They include:

  • Priority Mail
  • Priority Mail Express
  • First Class Mail
  • DHL Expedited

Return Policy

Merchandise may only be returned if we sent you the wrong order, made a mistake or if the product was damaged during shipping.

Any claims for misprinted/damaged/defective items must be submitted within 15 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 15 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Please email, info@forwardapparel.co for the return address.